Friday, November 11, 2011

IRCTC complaint AX20111025465 registered with IRCTC Vigiliace

1. Tomato Soups & tea/coffee: The quantity served instead of 150 ml is less than 100 ml for Rs. 10 on Chennai - Coimbatore trains, Coimbatore - Chennai Trains, similarly on Chennai - Bengaluru trains & Bengaluru trains
2. Cleanliness: The food such as Dosas/ vadas/ bread etc touch the hair of the servers/vendors. No pairs of gloves are provided.
3. No menu cards / rate cards are being displayed in compartments, consumers/passengers being taken for a ride, what ever cost stated by irctc vendors, we have to pay
4. Leg of the vendor was on the open tray containing mashed potatoes when he was chopping onion for the next day. Cut onions can be a poison if not consumed immediately.
Your request has been sent to the concerned authority.
Your complaint number is AX20111025465. Please note this for future reference. cvo@irctc.co.in

Monday, October 24, 2011

Traveller's ride

Feedback to Vigilance of IRCTC
1. Tomato Soups & tea/coffee: The quantity served instead of 150 ml is less than 100 ml for Rs. 10 on Chennai - Coimbatore trains, Coimbatore - Chennai Trains, similarly on Chennai - Bengaluru trains & Bengaluru trains
2. Cleanliness: The food such as Dosas/ vadas/ bread etc touch the hair of the servers/vendors. No pairs of gloves are provided.
3. No menu cards / rate cards are being displayed in compartments, consumers/passengers being taken for a ride, what ever cost stated by irctc vendors, we have to pay
4. Leg of the vendor was on the open tray containing mashed potatoes when he was chopping onion for the next day. Cut onions can be a poison if not consumed immediately.

Sunday, January 30, 2011

RockFort Express 28-Jan-2011 - Engine Pilot SELVARAJ the unsung hero


Rock Express Engine pilot of 28 Jan 2011 is an unsung hero for he has saved lives of over a 1000. Kudos to him for his alertness which otherwise would have resulted in a dastardly accident claiming many lives. Whatever we thank him would just not be enough. I must personally thank him for saving the life of my wife who also happened to be in that train.

Indian Railways must reward this hero!

Kudos to you Mr. Selvaraj from Chennai

Thursday, January 14, 2010

Disaster in waiting!!!


Another disaster waiting to happen? A snapshot of Pallavaram Station foot over bridge that poses danger.

Passenger Miss-information system


Passenger Information System, turning into a MISS-information system. A snapshot of a display system at Chennai Central which had a systemic failure at 5:00 am has gone unnoticed by railway authorities even at 14:30 hours in the evening. Should it take hours, who is responsible?

Tray Tables which you cannot use

Mathematics & railway amenities? One may wonder what has mathematics got to do with Railway amenities? This is just a refresher course... Comfort =  Lower amenities/ High Price. Where is the maintenance department? Several tray tables are useless in Chennai - Coimbatore Intercity & Kovai express trains, sometimes, making us wonder what are we paying for? Where is the profit of Tatkal reservations? We do cancel Tatkal tickets for which cancellation monies are not refunded to the commuter, then where does it go and how is it utilised? Public Grievances, Southern Railway

Beware of falling objects!!!!

An Air Conditioned coach on an Intercity train between Chennai & Coimbatore would take you by surprise. I guess if the authorities are waiting for more funds from commuters of the class, or Indian Railways profits are not sufficient enough or the maintenance department of Coaches & rakes do not have time to check for deficiencies in the rakes. Are the authorities waiting for accidents to happen? Who is accountable?Public greivances, Southern Railway