Passenger Miss-information system

Passenger Information System, turning into a MISS-information system. A snapshot of a display system at Chennai Central which had a systemic failure at 5:00 am has gone unnoticed by railway authorities even at 14:30 hours in the evening. Should it take hours, who is responsible?

Public Grievance, Southern railway

Tray Tables which you cannot use

Mathematics & railway amenities? One may wonder what has mathematics got to do with Railway amenities? This is just a refresher course... Comfort =  Lower amenities/ High Price. Where is the maintenance department? Several tray tables are useless in Chennai - Coimbatore Intercity & Kovai express trains, sometimes, making us wonder what are we paying for? Where is the profit of Tatkal reservations? We do cancel Tatkal tickets for which cancellation monies are not refunded to the commuter, then where does it go and how is it utilised? Public Grievances, Southern Railway

Beware of falling objects!!!!

An Air Conditioned coach on an Intercity train between Chennai & Coimbatore would take you by surprise. I guess if the authorities are waiting for more funds from commuters of the class, or Indian Railways profits are not sufficient enough or the maintenance department of Coaches & rakes do not have time to check for deficiencies in the rakes. Are the authorities waiting for accidents to happen? Who is accountable?Public greivances, Southern Railway

Watch Your Step!!!!

This is a picture that is shot at Pallavaram station, Chennai. I guess these are the steps that need to be used by commuters of the local trains. Broken concrete steps, protruding iron casings for steps do pose a danger to the commuter's life. Commuters not in 100s but in 1000s go through this patch everyday. Thanks to mother nature that rainy days dont last long in Chennai. I am really startled at the thought of the peak hour. Well negligence on part of authorities may prove fatal to many.

Who is responsible for the comfort of a traveller?

On 29Aug09, we decided to take the train to Bengaluru from Chennai.

The journey from Chennai to Bengaluru takes 6 hrs & 15 mts by a Super Fast train.

While we enjoy train journey going with our near & dear ones, well it turns into a nightmare when you find that the Indian Railway System surprises you with a Fan that is not working, or the Train Ticket Examiner who is supposed to check the tickets of every passenger does not do so especially that of travellers holding no reservation, but yet in a reserved compartment & causing inconvenience, stinking toilets.

A traveller has to plan ahead if he has to go to the toilet, especially if he is sitting in the mid portion of the compartment, or has to bear with contingencies throughout the journey

Southern Railway Public Grievance

Train Journey down south

A plan to enjoy the week end, you plan with just enough time to book a ticket under Tatkal reservation system of Indian Railways, trying to keep all your tools around to ensure that your ticket gets confirmed within the first 3-5 minutes.

You board the train into a reserved compartment only to find to your first surprise that there is this gentleman who thought it not worthwhile enough to book a ticket in advance, but confident that he would find a seat to sit back & relax through the journey.

Be surprised if you do not find people in the pathway squatting, standing, squabbling for space, blocking the doorway of a compartment which is meant for travellers with reservation and here is a glimpse...




You can write to the Public Grievance team of Southern Railways at http://www.southernrailway.gov.in/